APP Privacy Policy

Rems Plus LLC operates the cloudmonitoring.us website, which provides the SERVICE.

This page is used to inform the users of the mobile apps regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that the app sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, app version, operating system version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Access Sensitive Information policy

Users of our mobile apps that use the function "Check in" are asked to provide foreground and background location permissions in order to optimize our dispatching system. Whenever the user "Checks out" the location is no longer monitored. This is used to provide beneficial features to our client and users, and it is relevant to the core functionality of the app.

Service Providers

We do not employ third-party companies or individuals for any kind of services. All the functionalities of the mobile app are controlled and monitored only by Cloudmonitoring.

Ads Policy

We do not advertise products or services of any kinds in our mobile apps. We do not gather any kind of data for advertising purposes.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. The API communication between the mobile app and our servers are encrypted and SSL secured. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. For a higher security we recommend not sharing passwords ever. Be advised that Cloudmonitoring will never ask to share your password under any circumstances. Users passwords are encrypted and stored securely.

Information Security Management

We implement and maintain security practices such as outlined in ISO/IEC 27001 and ensuring that our application and web service is robust and free from common security issues as set out by the OWASP Top 10.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at office@cloudmonitoring.us.